Support
We're here to help
Contact Us
For support inquiries, please email us at:
We typically respond within 24 hours.
Frequently Asked Questions
How do I reset my password?
Use the "Forgot Password" link on the login screen. We'll send you an email with instructions to reset your password.
How do I delete my account?
You can delete your account from Settings in the app, or visit our account deletion page.
How do I report inappropriate content?
Tap the three-dot menu on any pet profile or listing and select "Report". Our team reviews all reports within 24 hours.
Is Biskit free to use?
Yes! Biskit is free for all users. Shelters and rescues can list adoptable pets at no cost.
How do I become a verified shelter?
Create a shelter account and submit your verification documents. Our team will review and verify your shelter status.